Cancellation policy

Cancellations

At J&K Jerky, we strive to deliver high-quality products and a seamless shopping experience. However, we understand that changes happen. Please review our cancellation policy below:

1. Order Cancellation Requests:

   • Orders may be canceled within 24 hours of placement, provided they have not yet been processed or shipped.
   • To request a cancellation, please email us at [insert email address] with your order number and cancellation request.

2. Processed or Shipped Orders:

   • Once an order has been processed or shipped, cancellations are no longer possible. However, eligible products may be returned or exchanged under our return policy.

3. Subscription Cancellations:

   • Monthly or recurring subscriptions can be canceled at any time. To avoid being charged for the next billing cycle, cancellation requests must be submitted at least 5 business days before the next renewal date.
   • Please email customerservice@jkjerky.com or log in to your account to manage subscriptions.

4. Refunds for Canceled Orders:

   • Approved cancellations will be refunded to the original payment method within 7-10 business days of the cancellation confirmation.

5. Exclusions:

   • Custom or personalized orders are non-cancelable and non-refundable.

Contact Us
For further assistance or questions about your order, contact us:

• Email: customerservice@jkjerky.com
• Mail: J&K Beef Jerky, 15618 Graham Street, Huntington Beach, CA 92649, United States